Frequently Asked Questions

Can't find the answer you need? Please contact us and we will be happy to help!

General Questions

How long have you been in business?

We are in business since 2013. VPS MART is a part of the AF IT & ADSENSE. AF IT & ADSENSE was founded to provide IT services. Privately held and based in Maharashtra, the firm was founded in 2013

Do you offer any money back guarantee?

We offer conditional money back gaurantee on shared hosting packages. No refunds on VPS and Dedicated servers.

Do you offer any free trial for new users?

At the present moment we don't offer any free trial.

Will my services be setup immediately?

All web hosting services will be setup immediately after payment confirmation. VPS and Dedicated servers are setup within 2 - 48 hours.

What payment methods do you currently accept?

We accept PayPal, Payoneer, credit cards, national and international bank transfer, imps, neft and upi

Do you offer any discounts for bulk orders?

Yes, we do offer minimum 5% discounts on bulk orders. Contact us or create support ticket for more discount.

What other services do you offer?

We offers website designing, software development, mobile application development. We also offers IT outsourcing, Project outsourcing services

If I need support, how can I reach you?

You can contact us anytime through ticket system, calls, whatsapp and skype chat. We always try to reply as soon as we read your message.

Products and Services

What is web hosting?

Web hosting is a service that allows individuals and organizations to make their website accessible via the internet.

What types of web hosting are available?

Shared Hosting: Multiple websites share the same server resources.
VPS Hosting: A virtual private server where resources are divided among a few users.
Dedicated Hosting: A single server dedicated to one user or website.
Shared Hosting: Uses multiple servers to balance the load and maximize uptime.
WordPress Hosting: Optimized specifically for WordPress sites.

3. What is an uptime guarantee?

An uptime guarantee is a promise that your website will be up and accessible for a certain percentage of time, typically 99% or higher.

What is bandwidth and why is it important?

Bandwidth refers to the amount of data that can be transferred between your website and its users. Higher bandwidth is important for websites with heavy traffic or large files to ensure fast and reliable access.

What is an SSL certificate?

An SSL (Secure Sockets Layer) certificate encrypts the data transmitted between the user's browser and your website, ensuring security. It’s essential for protecting sensitive information and is also a ranking factor for SEO.

What is cPanel?

cPanel is a popular control panel that provides a graphical interface and automation tools to simplify the process of hosting a website. It includes features for managing files, databases, email accounts, and more.

What is a website builder?

A website builder is a tool that allows you to create and design your website without needing to code.

What is the difference between Linux and Windows hosting?

Linux Hosting: Uses a Linux operating system, commonly preferred for its stability, security, and compatibility with PHP and MySQL.
Windows Hosting: Uses a Windows operating system and is suitable for sites built using ASP.NET or other Microsoft technologies.

Frequently Asked Questions