Service Level Agreement

Network Violations

These Terms and Conditions ("Terms") govern your access to and use of our network infrastructure, services, and facilities. By using our services, you agree to comply with and be bound by these Terms. If you do not agree with these Terms, please refrain from using our services.

Access and Usage

Authorization: Only authorized personnel with valid credentials are permitted to access the network. Unauthorized access is strictly prohibited and may result in legal action.

User Responsibilities: Users are responsible for maintaining the confidentiality of their access credentials and ensuring their use complies with all applicable laws and regulations.

Security and Compliance

Security Measures: Users must adhere to all security policies and procedures, including but not limited to using strong passwords, enabling two-factor authentication, and promptly reporting any security incidents.

Compliance: Users must comply with all applicable regulations, non-compliance may result in termination of access and legal consequences.

Data Protection and Privacy

Data Handling: Users must handle all data in accordance with our data protection policies and applicable data protection laws. Sensitive data must be encrypted and securely stored.

Privacy: Users must respect the privacy of others and ensure that no unauthorized data collection or sharing occurs.

Network Usage

Acceptable Use: Users must use the network responsibly and for lawful purposes only. Activities such as hacking, distributing malware, or engaging in any form of cyberattack are strictly prohibited.

Bandwidth and Resources: Users must not engage in activities that disproportionately consume network resources or disrupt network operations.

Monitoring and Auditing

Network Monitoring: The data center reserves the right to monitor network activity to ensure compliance with these Terms and to maintain network security and performance.

Audits: Regular audits will be conducted to ensure compliance with security and operational policies. Users must cooperate with audit procedures and provide necessary information when requested.

Incident Response

Reporting: Users must immediately report any security breaches, suspicious activities, or violations of these Terms to our security team.

Response: We will take appropriate action in response to reported incidents, including investigation, containment, and remediation.

Maintenance and Downtime

Scheduled Maintenance: We will notify users in advance of scheduled maintenance that may impact network availability.

Emergency Maintenance: In the event of emergency maintenance, we will strive to minimize disruption and communicate the status to affected users promptly.

Termination of Access

Termination by User: Users may terminate their access by creating support tickets.

Termination by VPS MART:VPS MART reserves the right to terminate access for any user who violates these Terms or engages in activities that threaten network security or integrity.

Liability and Disclaimers

Liability: VPS MART is not liable for any damages resulting from the use or inability to use the network, including data loss, unauthorized access, or service interruptions.

Disclaimers: VPS MART provides the network "as is" and makes no warranties regarding its availability, reliability, or security.

Amendments

VPS MART reserves the right to amend these Terms at any time. Users will be notified of any changes, and continued use of the network constitutes acceptance of the amended Terms.

Governing Law

These Terms are governed by and construed in accordance with the laws of United States Federal, State or City law (Applies to US Server) / Canada, State or City law (Applies to Canada Server) / India, State or City law (Applies to INDIAN Server), Europe, Countries, State or City law (Applies to European Server). Any disputes arising from these Terms shall be resolved in the courts of their jurisdiction.

Contact Information

For any questions or concerns regarding these Terms, please contact VPS MART at info@vps-mart.net.